SHANNA Manuals & User Guides

SHANNA is a diversified consumer brand offering a range of home electronics and lifestyle products. The brand is best known for its smart security devices, including 4G LTE cellular CCTV cameras and solar-powered PTZ outdoor cameras that integrate with mobile applications like UBox for remote home monitoring.

Beyond security, SHANNA manufactures home utility and comfort products such as electric pool heaters and ultrasonic flame volcano aroma diffusers. Designed for ease of use and installation, SHANNA products aim to provide affordable solutions for home safety and relaxation.

• What app does the SHANNA 4G LTE camera use?

  Most SHANNA 4G cameras are compatible with the 'UBox' app, available for download on the iOS App Store and Google Play Store.

• How do I reset my SHANNA security camera?

  Press and hold the reset button on the camera for several seconds. Wait for the blue indicator light to turn on, indicating the device has entered the configuration state.

• Why is my SHANNA pool heater not heating the water?

  First, ensure the water flow is sufficient; low flow can trigger the overheating protection which stops the device. Check that the heating indicator light is on and that the pool capacity does not exceed the recommended limit (e.g., 500 gallons for specific models).

• What should I do if my camera does not recognize the SIM card?

  Ensure the SIM card is inserted correctly according to the diagram in the slot. If the red and blue lights flash alternately, the card may not be recognized. Check that the card is not in arrears and has active data.