SwanScout Manuals & User Guides

SwanScout is a consumer electronics brand dedicated to simplifying the charging experience for modern mobile device users. The company designs and manufactures charging solutions that focus on convenience, organization, and compatibility. Their flagship products include 3-in-1 wireless charging stations capable of powering a smartphone, smartwatch, and wireless earbuds simultaneously, helping to reduce cable clutter on desks and nightstands.

SwanScout differentiates its lineup by offering specialized models optimized for specific device families, including the Samsung Galaxy, Google Pixel, and Apple ecosystems. This ensures support for proprietary features such as magnetic alignment and specific watch charging standards. In addition to desktop stations, the brand offers portable chargers and battery packs designed for travel, maintaining a focus on sleek aesthetics and practical functionality.

• Do SwanScout charging stations come with a power adapter?

  Many SwanScout charging stations, such as the 712SM, do not include the AC power adapter in the box. Users are typically required to provide their own 20W+ USB-C PD adapter to ensure sufficient power for simultaneous charging.

• Can I charge my phone with a case on?

  Yes, SwanScout chargers generally work with phone cases that are less than 5mm thick. However, cases containing metal parts, magnets (other than official magnetic cases), or credit cards may interfere with wireless charging.

• Does the charger have a built-in battery?

  Most desktop charging stations (like the 700 series) do not have internal batteries and must be plugged into a wall outlet to function. However, specific portable models like the SwanScout 302S or 303S are designed with built-in power banks for on-the-go use.

• Why is my device not charging properly?

  Ensure your device is centered on the charging pad and that your power adapter meets the minimum wattage requirements (usually 20W or higher). Thick cases or metallic attachments can also prevent successful charging.

• Which devices are compatible with SwanScout chargers?

  SwanScout offers specific models for different ecosystems. For example, some stations are exclusively for Samsung Galaxy phones and watches, while others are designed for Google Pixel or Apple devices. Check the specific model description to ensure compatibility with your watch and earbuds.