పాలీకామ్ VVX 250 IP డెస్క్ ఫోన్ యూజర్ మాన్యువల్

ఉత్పత్తి ముగిసిందిview

The Polycom VVX 250 is a four-line, basic IP desk phone featuring a color display, designed for clear and efficient communication.

ముఖ్య లక్షణాలు:

• Make more natural and life-like calls with Polycom HD Voice
• 2.8” color display: an engaging experience offering visual information at a glance
• Two Gigabit Ethernet ports offer cost savings and performance benefits
• USB port enables users to move data around more quickly
• Integrates with more than 60 industry leading call control platforms

ముందు view of the Polycom VVX 250 IP Desk Phone, showcasing its handset, keypad, and color display.

సెటప్ గైడ్

Follow these steps to set up your Polycom VVX 250 IP Desk Phone.

ప్యాకేజీ విషయాలు:

• Polycom VVX 250 IP Desk Phone unit
• హ్యాండ్‌సెట్ మరియు చుట్టబడిన త్రాడు
• ఈథర్నెట్ కేబుల్
• డెస్క్ స్టాండ్
• (Note: Power adapter may be sold separately depending on model/region.)

Physical Connections:

1. హ్యాండ్‌సెట్‌ను కనెక్ట్ చేయండి: చుట్టబడిన త్రాడు యొక్క ఒక చివరను హ్యాండ్‌సెట్‌లోకి మరియు మరొక చివరను ఫోన్ బేస్‌లోని హ్యాండ్‌సెట్ పోర్ట్‌లోకి ప్లగ్ చేయండి.
2. నెట్‌వర్క్‌కు కనెక్ట్ చేయండి: Connect an Ethernet cable from your network switch or router to the LAN port (marked with a network icon) on the back of the phone.
3. పవర్ కనెక్ట్ చేయండి: If not using Power over Ethernet (PoE), connect the power adapter (if included) to the power port on the back of the phone and plug it into a power outlet.
4. PC కి కనెక్ట్ అవ్వండి (ఐచ్ఛికం): If you wish to connect a computer through the phone, connect an Ethernet cable from your computer to the PC port (marked with a computer icon) on the back of the phone.
5. Connect Headset (Optional): Plug your compatible headset into the headset port (marked with a headset icon) on the back of the phone.

క్లోజ్-అప్ view of the back of the Polycom VVX 250 IP Desk Phone, showing the Ethernet (LAN and PC), power, and headset ports.

ప్రారంభ బూట్-అప్:

Once connected, the phone will power on and begin its boot-up sequence. This may take a few minutes. The display will show the Polycom logo and then proceed to load its firmware and configuration.

If your network supports automatic provisioning, the phone will automatically configure itself. Otherwise, you may need to manually enter network settings or contact your VoIP service provider for assistance.

ఆపరేటింగ్ సూచనలు

కాల్ చేయడం:

1. Pick up the handset, press the Speakerphone button, or press a line key.
2. కీప్యాడ్ ఉపయోగించి కావలసిన నంబర్‌ను డయల్ చేయండి.
3. Press the Dial soft key or wait for the call to connect automatically.

కాల్‌కు సమాధానం ఇవ్వడం:

When the phone rings, pick up the handset, press the Speakerphone button, or press the flashing line key.

Using the Display and Menu:

The 2.8-inch color display provides access to various phone functions and settings.

• ఉపయోగించండి నావిగేషన్ క్లస్టర్ (up, down, left, right arrows, and Select button) to browse through menus and options.
• నొక్కండి హోమ్ button to return to the main menu or idle screen.
• సాఫ్ట్ కీలు: The buttons directly below the display change their function based on the current screen or activity.

సాధారణ విధులు:

• పట్టుకోండి: Press the Hold button during an active call to place it on hold. Press again to resume.
• బదిలీ: During an active call, press the Transfer button, dial the new number, and then press Transfer again to complete.
• మ్యూట్: Press the Mute button to mute your microphone during a call. Press again to unmute.
• స్పీకర్ ఫోన్: Press the Speakerphone button to toggle speakerphone mode on or off.
• హెడ్‌సెట్: Press the Headset button to switch audio to a connected headset.
• వాల్యూమ్ నియంత్రణ: ఉపయోగించండి + మరియు - buttons below the keypad to adjust handset, headset, or speakerphone volume.

A person is shown using the Polycom VVX 250 IP Desk Phone at a desk, demonstrating its use in a typical office environment.

మెనూలను యాక్సెస్ చేస్తోంది:

నిష్క్రియ స్క్రీన్ నుండి, నొక్కండి హోమ్ button to access the main menu. Options typically include:

• కొత్త కాల్
• Messages (Voicemail)
• Directories (Contact lists)
• DND (అంతరాయం కలిగించవద్దు)
• Settings (Phone configuration)
• Applications (if configured)

An official video demonstrating the key features of the Polycom VVX 250, including HD audio, 2.8-inch color LCD screen, and 4 line keys.

నిర్వహణ

To ensure optimal performance and longevity of your Polycom VVX 250 IP Desk Phone, follow these maintenance guidelines:

• శుభ్రపరచడం: Use a soft, dry, lint-free cloth to clean the phone's surface and display. Avoid abrasive cleaners, solvents, or aerosol sprays.
• దుమ్ము తొలగింపు: Regularly dust the keypad and speaker grilles to prevent accumulation that could affect performance.
• కేబుల్ నిర్వహణ: Ensure all cables are securely connected and not under strain. Avoid sharp bends or kinks in the cords.
• పర్యావరణ పరిస్థితులు: Operate the phone within recommended temperature and humidity ranges. Avoid direct sunlight, excessive heat, or moisture.
• సాఫ్ట్‌వేర్ అప్‌డేట్‌లు: Periodically check with your service provider for available firmware updates to ensure your phone has the latest features and security enhancements.

ట్రబుల్షూటింగ్

This section provides solutions to common issues you might encounter with your Polycom VVX 250 IP Desk Phone.

డయల్ టోన్ లేదు/కాల్స్ చేయలేరు:

• నెట్‌వర్క్ కనెక్షన్‌ని తనిఖీ చేయండి: Ensure the Ethernet cable is securely plugged into both the phone's LAN port and the network jack/router.
• పవర్ సైకిల్: Unplug the phone's power adapter (or Ethernet cable if using PoE), wait 10 seconds, then plug it back in.
• నెట్‌వర్క్ స్థితిని ధృవీకరించండి: Check if other devices on your network are functioning correctly.
• Contact Service Provider: If the issue persists, your VoIP service may be down or require re-provisioning.

పేలవమైన ఆడియో నాణ్యత:

• వాల్యూమ్ సర్దుబాటు: Use the volume buttons on the phone to increase or decrease the call volume.
• Check Handset/Headset Connection: Ensure the handset or headset cord is securely connected.
• నెట్‌వర్క్ రద్దీ: High network traffic can affect call quality. Try reducing network usage or contact your IT administrator.
• HD వాయిస్: Ensure both parties are using HD Voice compatible devices and network for optimal clarity.

డిస్‌ప్లే పని చేయడం లేదు:

• శక్తిని తనిఖీ చేయండి: Ensure the phone is receiving power.
• పవర్ సైకిల్: Perform a power cycle as described above.
• ప్రకాశం సెట్టింగ్‌లు: Navigate to Settings > Basic > Display > Backlight Intensity to adjust brightness.

Phone Not Registering:

• నెట్‌వర్క్ కనెక్టివిటీ: Confirm the phone has an active network connection.
• కాన్ఫిగరేషన్: Verify that the phone's configuration settings (SIP server, user credentials) are correct. This usually requires IT or service provider assistance.
• ఫర్మ్‌వేర్: Outdated firmware can sometimes cause registration issues.

స్పెసిఫికేషన్లు

పెట్టెలో ఏముంది

The standard package for the Polycom VVX 250 IP Desk Phone typically includes:

• Polycom VVX 250 IP Desk Phone Unit
• హ్యాండ్‌సెట్
• హ్యాండ్‌సెట్ త్రాడు
• నెట్‌వర్క్ కేబుల్ (ఈథర్నెట్)
• డెస్క్ స్టాండ్
• త్వరిత ప్రారంభ గైడ్

Note: Power adapter may be sold separately depending on the specific product variant or region.

వారంటీ మరియు మద్దతు

వారంటీ సమాచారం:

Poly products typically come with a limited hardware warranty. Please refer to the warranty card included with your product or visit the official Poly website for detailed warranty terms and conditions specific to the VVX 250 model. Retain your proof of purchase for warranty claims.

సాంకేతిక మద్దతు:

For technical assistance, troubleshooting, or further inquiries, please contact Poly customer support.

• ఆన్‌లైన్ మద్దతు: Visit the Poly support website for FAQs, knowledge base articles, and software downloads.
• ఫోన్ మద్దతు: Contact your regional Poly support hotline.
• సేవా ప్రదాత: If your phone was provided by a VoIP service provider, they may be your primary point of contact for support and configuration.

Always provide your product model (VVX 250) and serial number when contacting support for faster service.