పరిచయం
This manual provides essential information for the setup, operation, and maintenance of your Square Reader (2nd generation). Please read these instructions carefully to ensure proper use and optimal performance of your device.
సెటప్
Follow these steps to set up your Square Reader and begin accepting payments.
- Download the Square Point of Sale App: Install the free Square Point of Sale app on your compatible iOS or Android device.
- రీడర్ను ఛార్జ్ చేయండి: Ensure your Square Reader is fully charged before first use. Connect it to a power source using the provided USB cable. The built-in battery is designed to last all day.
- బ్లూటూత్ ద్వారా కనెక్ట్ చేయండి: Open the Square Point of Sale app on your device. Navigate to the settings and select 'Connect a Reader'. Follow the on-screen prompts to pair your Square Reader wirelessly via Bluetooth LE. Once paired, the reader will remain connected to your device, eliminating the need to re-pair daily.
ఆపరేటింగ్ సూచనలు
The Square Reader (2nd generation) supports various payment methods.
Accepting Chip and PIN Payments
- Initiate a transaction in the Square Point of Sale app.
- Insert the customer's chip card into the slot on the front of the Square Reader.
- Instruct the customer to enter their PIN on your device (if required) and follow any on-screen prompts.
- Wait for the transaction to complete and remove the card.
Accepting Contactless Payments (NFC, Apple Pay, Google Pay)
- Initiate a transaction in the Square Point of Sale app.
- Instruct the customer to hold their contactless card or NFC-enabled device (e.g., smartphone with Apple Pay or Google Pay) near the contactless symbol on the Square Reader.
- Wait for the transaction to complete. A confirmation will appear on your device.
Manual Entry and Invoicing
The Square Point of Sale app also allows you to manually key in credit card numbers or send invoices directly to customers.
నిర్వహణ
To ensure the longevity and proper functioning of your Square Reader, follow these maintenance guidelines:
- శుభ్రపరచడం: Use a soft, dry, lint-free cloth to clean the exterior of the reader. Avoid using abrasive cleaners, solvents, or sprays directly on the device.
- ఛార్జింగ్: Regularly charge your reader using the provided USB cable. Avoid overcharging for extended periods.
- నిల్వ: రీడర్ను ప్రత్యక్ష సూర్యకాంతి మరియు తీవ్రమైన ఉష్ణోగ్రతలకు దూరంగా చల్లని, పొడి ప్రదేశంలో నిల్వ చేయండి.
- నిర్వహణ: Handle the device with care. Avoid dropping it or exposing it to excessive force or moisture.
ట్రబుల్షూటింగ్
If you encounter issues with your Square Reader, refer to the following common solutions:
- Reader Not Connecting:
- Ensure Bluetooth is enabled on your device and the reader is within range.
- Check if the reader's battery is charged.
- Restart both your mobile device and the Square Reader.
- Forget the device in your phone's Bluetooth settings and re-pair through the Square app.
- Payment Not Processing:
- Verify the card is inserted correctly for chip payments or tapped correctly for contactless.
- Ensure the customer's card is valid and has sufficient funds.
- మీ ఇంటర్నెట్ కనెక్షన్ని తనిఖీ చేయండి.
- Update the Square Point of Sale app to the latest version.
- Reader Not Charging:
- వేరే USB కేబుల్ మరియు పవర్ అడాప్టర్ని ప్రయత్నించండి.
- Ensure the charging port on the reader is clean and free of debris.
For further assistance, please refer to the official Square support webసైట్.
స్పెసిఫికేషన్లు
| ఫీచర్ | వివరాలు |
|---|---|
| మోడల్ | Square Reader (2nd generation) |
| కనెక్టివిటీ | బ్లూటూత్ LE |
| అనుకూలత | iOS మరియు Android పరికరాలు |
| Supported Payment Types | Chip and PIN cards, Contactless cards (NFC), Apple Pay, Google Pay |
| Credit Card Processing Rate (Canada) | 2.65% per transaction |
| INTERAC Debit Processing Rate (Canada) | 0.75% + 7¢ per transaction |
| Fund Transfer Speed | 1-2 business days |
| బ్యాటరీ | Built-in, designed for all-day use |
వారంటీ మరియు మద్దతు
For information regarding the warranty of your Square Reader (2nd generation), please refer to the official Square website or the documentation included with your purchase. Square provides comprehensive support resources, including online help articles, community forums, and direct customer service.
ఆన్లైన్ మద్దతు: సందర్శించండి squareup.com/help for detailed guides and FAQs.
