AES Global Manuals & User Guides

AES Global Ltd is recognized as one of the largest manufacturers of modern access control systems, specializing in IP, GSM, wireless, and hardwired audio and video intercoms. With a focus on seamless property security, their products range from the Opyn Video Intercom series to the i-Gate WiFi Gate Opener, catering to both single and multi-resident properties.

AES Global's robust entry systems are engineered for ease of use and installation, often featuring integrated WiFi, 4G support, and smartphone applications for remote access management. All products proudly feature robust warranties and global availability, ensuring that residential and commercial customers can maintain secure environments with expert technical support and innovative telecommunication solutions.

• How do I factory reset my AES Opyn Intercom?

  If you need to default the system back to factory settings, enter the reset code sequence *1590# into the keypad.

• What power cable is recommended for AES Global intercoms?

  Installers should not use CAT5 or alarm cable to power the unit. It is recommended to use a minimum of 0.5mm2 (18 gauge) for distances up to 2 meters, and 1.0mm2 (14 gauge) for distances up to 8 meters.

• How do I properly seal my AES intercom?

  To prevent insect ingress and maintain the IP54/IP55 rating, it is recommended to seal all unused entry holes with a high-quality silicone sealant.

• What does the AES Global manufacturer warranty cover?

  The manufacturer's warranty is a 2-year 'return to base' warranty covering defects. It does not cover surge damage from lightning, flooding, accidental damage, or improper installation. Installers must use surge protection in lightning-prone areas.