JADENS Manuals & User Guides

JADENS is a consumer electronics brand focused on innovative thermal printing technology. They offer a versatile range of printing solutions designed to streamline operations for small business owners, e-commerce sellers, and home organizers.

Their product lineup includes compact shipping label printers, wireless portable A4 printers for on-the-go professionals, and creative mini sticker printers. JADENS devices typically utilize direct thermal technology, eliminating the need for expensive ink or toner cartridges. Most models feature Bluetooth connectivity for seamless integration with iOS and Android smartphones via the 'Jadens Printer' app, as well as USB compatibility for Windows and Mac computers.

• How do I connect my JADENS printer via Bluetooth?

  To connect via Bluetooth, download the 'Jadens Printer' app on your smartphone, turn on Bluetooth and Location services, and add the printer directly within the app. Do not pair the printer through your phone's main Bluetooth settings.

• Why is my JADENS printer printing blank labels?

  Blank prints usually occur if the thermal paper is loaded upside down. Ensure the printing side (usually the peel-off side for labels) is facing the thermal head. Also, verify that you are using direct thermal paper, as standard paper will not work.

• Do JADENS printers require ink or toner?

  No, JADENS printers use direct thermal technology which heats chemically treated paper to create images. They do not require any ink or toner cartridges.

• Which app should I download for my JADENS printer?

  For most wireless JADENS thermal printers, download the 'Jadens Printer' app from the Apple App Store or Google Play Store.

• How do I contact JADENS customer support?

  You can contact JADENS support via email at support@jadens.com or by phone at 1-833-470-2950.