PWAYTEK Manuals & User Guides

PWAYTEK (also known as PWAY) is a brand operated by Shenzhen Pinwei Technology Co., Ltd., focusing on advanced audio and video connectivity solutions. The company manufactures a wide range of devices designed to extend and distribute high-definition signals across homes, offices, and commercial environments. Their product lineup includes HDMI extenders over Ethernet, wireless HDMI transmitter and receiver kits, HDMI splitters, and KVM switches that allow for seamless control of multiple computers.

In addition to AV distribution, PWAYTEK produces automotive connectivity accessories such as Wireless CarPlay and Android Auto adapters, converting wired vehicle systems into wireless ones. The brand emphasizes plug-and-play functionality, low latency, and high-resolution support (up to 4K@60Hz) in its engineering. PWAYTEK products are widely used in home theaters, security monitoring systems, video conferencing, and educational settings.

• How do I pair the PWAYTEK wireless HDMI transmitter and receiver?

  If the units do not connect automatically, press and hold the 'Reset' or function button on the receiver (RX) for about 5 seconds until the pairing menu appears, then press and hold the button on the transmitter (TX) for 5 seconds until the LED flashes quickly to pair.

• What makes the Wireless CarPlay adapter disconnect?

  Disconnections may occur if the Wi-Fi or Bluetooth on your phone is occupied by other devices. Ensure your phone is not connected to other vehicle Wi-Fi networks and that Bluetooth is enabled for the initial handshake.

• What is the PWAYTEK warranty policy?

  PWAYTEK typically offers a 1-year warranty on main units with lifetime maintenance support. Accessories are not covered. Users may be eligible for an extended warranty if registered.

• Does the HDMI extender support 4K?

  Many PWAYTEK extenders support 4K@30Hz or 4K@60Hz, but this depends on the specific model and the category of Ethernet cable used (Cat6 or Cat7 recommended for longer distances). Check your specific model's manual for resolution limits.

• How can I contact PWAYTEK customer support?

  You can contact PWAYTEK support via email at service@pwaytek.com.