Sinocare Manuals & User Guides

Sinocare is a leading high-tech enterprise dedicated to the research, development, and manufacturing of biosensing technologies for rapid diagnosis of chronic diseases. Founded in 2002 and listed on the Shenzhen Stock Exchange, Sinocare has grown into one of the world’s largest manufacturers of blood glucose monitoring systems. Their product portfolio includes the popular Safe AQ and Gold AQ series of blood glucose meters, the iCan i3 Continuous Glucose Monitoring (CGM) system, and dual-function meters for testing uric acid and blood sugar.

Sinocare is committed to providing accurate, affordable, and easy-to-use health management solutions for people living with diabetes and other chronic conditions globally. Their devices are designed for both home self-testing and professional clinical use, adhering to strict international quality standards such as ISO 15197. Beyond glucose monitoring, the brand also produces blood pressure monitors and body fat scales, aiming to improve health outcomes through accessible technology.

• What do the LO and HI errors mean on my Sinocare meter?

  If "LO" appears, your blood glucose may be below 1.1 mmol/L (20 mg/dL). If "HI" appears, it may be above 33.3 mmol/L (600 mg/dL). Retest immediately with a new strip, and if the result persists, contact your healthcare provider.

• How often should I calibrate or code my Sinocare meter?

  Many Sinocare models, such as the Gold AQ Plus, are "No Coding" devices for blood glucose testing. However, dual-function systems like the Safe AQ UG may require a specific code chip when using a new vial of uric acid test strips. Always refer to the user manual for your specific model.

• Is the Sinocare iCan CGM waterproof?

  Yes, the iCan i3 CGM sensor is water-resistant up to 2.4 meters (approximately 8 feet) for up to 2 hours, allowing users to bathe or swim without removing the device.

• How should I store Sinocare test strips?

  Test strips should be stored in their original vial in a cool, dry place between 1°C and 30°C. Do not freeze them, and avoid high-humidity environments like bathrooms. Always close the vial cap tightly immediately after removing a strip.