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Tuya Global Inc. is a prominent IoT cloud platform service provider that connects the smart home world through its 'One App For All' philosophy. Best known for the widely used 'Tuya Smart' and 'Smart Life' applications, Tuya enables thousands of manufacturers to make their products smart, creating an expansive ecosystem of interconnected devices. Their product range includes smart security cameras, video doorbells, environmental sensors, lighting solutions, and smart gateways.

Headquartered in Hangzhou, China, with a global presence, Tuya facilitates seamless home automation by allowing users to control devices from various brands within a single interface. Whether it is remote monitoring, voice control via assistants, or setting up complex automation scenarios, Tuya's platform enables a smarter, more convenient living environment.

• Tuya Smart Panel Firmware Upgrade Instructions

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• Which app should I download for Tuya products?

  You can download either the 'Tuya Smart' or 'Smart Life' app from the iOS App Store or Google Play Store to control your devices.

• How do I reset my Tuya smart camera?

  Generally, press and hold the reset button on the device for about 5 seconds until you hear a prompt or see the indicator light flash rapidly.

• What should I do if my device fails to connect to Wi-Fi?

  Ensure your phone is connected to a 2.4GHz Wi-Fi network (5GHz is often not supported during setup). Check that your Wi-Fi password contains no special characters and that the device is in pairing mode (blinking).

• Where is the reset button located on Tuya doorbells?

  The location varies, but it is often under a cover on the back or side of the device. Consult your specific model's manual for the exact position.

• Can I control Tuya devices remotely?

  Yes, once the device is successfully paired with the app and connected to the internet, you can control it from anywhere via the app.